Migrating the distance-selling document set to the 2026 rules
The client's sales texts had been written under the old regime. The set was migrated to the 2026 rules, including return-shipping costs, exceptions to the right of withdrawal and mediation disclosure; the newsletter and campaign flows were connected to the İYS framework.
The document set is the mirror of operations
The old texts contained provisions that could not be applied on every return and conflicted with the order flow.
Campaign messages could not be sent lawfully until the consent base was synchronised with İYS (the Message Management System).
Our Approach
Keeping the commercial objective at the centre, we broke the legal risks into measurable steps.
01 · Set Revision
The pre-contractual disclosure, contract, and return policy were written to the 2026 rules.
02 · Flow Testing
The order screens and record framework were aligned with the texts.
03 · İYS Framework
The consent base was synchronised with İYS; opt-out flows were set up.
Chronology
The main stages of the process.
A sales infrastructure that complies with the new regime and produces proof
The sales infrastructure gained a framework that complies with the 2026 rules, is consistent with the order flow and produces a record on every consent; commercial messages are sent on the İYS base.
- 2026-compliant document set
- Flow-text consistency
- A proof framework backed by consent records
- A consent base synchronised with İYS
Related Areas of Expertise
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Sectors
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E-Commerce
Advisory on consumer rules, KVKK/GDPR, tax, platform compliance and brand protection across marketplace, direct sales, subscription and cross-border sales processes.
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Lease, franchise, consumer, advertising, supply, employment law, and data processes for retail chains and brands.
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The Team on This Matter
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First we clarify the commercial objective, risk appetite, timeline, and the decision-makers' needs. We then break the work into legal analysis, document/contract structure, and implementation steps, and manage the process through a single point of contact.
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In a short preliminary meeting, we take in the objective, the available documents, the parties, the time pressure, and the critical risks. The scope, team, timeline, and fee model are then clarified.
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