SSS · Marketplace & Platform Compliance

A competitor had our listing taken down on a counterfeiting claim; how does the process work?

You have the right to a counter-notice; it is pursued with your evidence of rights ownership and your sales history. In bad-faith complaints, damages and sanctions at platform level come in…

Updated · July 20261 min readCategory · Marketplace & Platform Compliance
Short answer

You have the right to a counter-notice; it is pursued with your evidence of rights ownership and your sales history. In bad-faith complaints, damages and sanctions at platform level come into play.

You have the right to a counter-notice; it is pursued with your evidence of rights ownership and your sales history. In bad-faith complaints, damages and sanctions at platform level come into play.

The counter-notice window is short, so move quickly with your registration certificates and sales history. To stop repeat take-downs, enrol in the platform’s brand-protection or rights-owner programme, and where the complaint was plainly baseless, document it — bad-faith notices can support damages and platform-level sanctions against the complainant.

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This content is for general information only and does not constitute legal advice. Please contact our team for an assessment of your specific circumstances.
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Marketplace & Platform Compliance

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