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FAQ · Practice & Disputes

Am I required to establish a complaints mechanism?

A complaints mechanism is mandatory for companies within the scope of the law; suppliers, too, may be expected to contribute to an accessible reporting channel. We design the mechanism so that it is legally compliant, preserves confidentiality, and functions operationally.

Updated · July 20261 min readCategory · Practice & Disputes
Short answer

A complaints mechanism is mandatory for companies within the scope of the law; suppliers, too, may be expected to contribute to an accessible reporting channel. We design the mechanism so that it is legally compliant, preserves confidentiality, and functions operationally.

A complaints mechanism is mandatory for companies within the scope of the law; suppliers, too, may be expected to contribute to an accessible reporting channel. We design the mechanism so that it is legally compliant, preserves confidentiality, and functions operationally.

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